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03-25-2025 08:37 AM in
Galaxy S- Mark as New
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03-25-2025 09:08 AM (Last edited 03-25-2025 09:15 AM ) in
Galaxy SCheck your router log to see if it has logged why the connection was dropped.
In WiFi settings, try using the phones MAC address instead of a randomized MAC address.
Try enabling WiFi safe mode in developer options to see if that has any effect.
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03-25-2025 09:12 AM in
Galaxy SNothing reported in wifi off/on history.
Nothing unusual on my router log but I rebooted it so I'll have to see if a log pops up eventually.

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03-25-2025 09:28 AM in
Galaxy SHi seo219,
It’s good to hear that using the phone’s MAC address initially seemed to help, but it’s frustrating that the issue returned. Let’s look into a few more steps and diagnostics to pinpoint the problem:
Recheck the MAC Address Setting. Ensure the phone is using Device MAC rather than Randomized MAC: Settings > Connections > Wi-Fi > Gear Icon (next to your network) > Advanced > MAC Address Type. Select Use Device MAC if it isn’t already. Some routers might struggle to maintain connections with randomized MACs.
Check Router Logs Again After Reboot. You mentioned rebooting your router, which is a good step! After a period of use, check for logs related to the device or disconnections.
Change Wi-Fi Channel or Frequency Band. Router interference may cause dropouts: Log in to your router and try switching to a different Wi-Fi channel. If your router supports both 2.4GHz and 5GHz, try connecting your phone to only one band and monitor for stability.
To rule out a network-specific issue, if possible please try connecting your phone to a different Wi-Fi network and observe if the problem persists. This will help confirm whether it’s a phone-specific or network-specific issue.
Thank you.
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03-25-2025 03:52 PM in
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03-26-2025 04:13 PM in
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03-27-2025 04:22 PM in
Galaxy SForget the network and reset network settings - u will loose other Wi-Fi saved networks in this process then re-add the network
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03-25-2025 08:43 PM in
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03-25-2025 08:47 PM in
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03-26-2025 02:43 PM in
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03-27-2025 05:46 AM in
Galaxy S