Original topic:

S7 power key not working/power button stopped working

(Topic created on: 05-31-2016 12:07 PM)
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Decin
Beginner Level 2
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Galaxy S
hey.

my s7 edge's power button stopped working and I googled this problem and it turns out I'm not the only one.

* I followed tips by other users pressing power and volume down to restart.

it does not work

* I backed up all my files and did a factory reset.

it did work for the first hour after reset but it appears again

* I noticed every time when I restart the phone, after "Samsung" appears , the lock screen. the key could work for couple of seconds.

I got it from bell, they told me to ship it to Ontario and it takes up to 3 weeks to fix it.

but since it is a software issue. why can't engineers or software developers at Samsung do a framework update or something?

here is the link for the post of people who has the same problem

http://forums.androidcentral.com/samsung-galaxy-s7/652237-power-button-volume-down-button-both-stopped-working-anyone-else-experience.html
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