Original topic:

S8+ Red hue screen problem

(Topic created on: 04-25-2017 04:08 PM)
302 Views
Vader
Active Level 1
Options
Galaxy S
Does anyone have a solution for this?
I already color balanced it by diminishing the red but problem still persists.

Also I got a Samsung update popup message today but mistakenly swiped it before pressing update and now it's gone. How can I get it back?

Thanks.
9 Comments
Jonathan34
Expert Level 1
Galaxy S
Go to settings-software update- manual update

Also I know they are supposed to be pushing the red screen update out soon don't know if that's the update you're getting now or if it's coming soon
0 Likes
Vader
Active Level 1
Galaxy S
I tried manual update but there was nothing in the queue.
0 Likes
JohnnyK
Active Level 6
Galaxy S
I don't believe that this update is an android update. it is Galaxy Apps critical update. large update 943MB is the size of it
0 Likes
Moderator_
Moderator
Moderator
Options
Galaxy S
Hey @Vader, if you can't adjust the screen tint from your display setting please contact your local Samsung Service Center (http://www.samsung.com/ca/support). –Nick
0 Likes
Vader
Active Level 1
Galaxy S
I was at a Samsung Store today in Toronto and explained the issue, they just told me to wait for the software update.
0 Likes
JohnnyK
Active Level 6
Galaxy S
I have the same issue; I got a popup with 943MB for critical update and it asked to accept or deny it ; unfortunately I wasn't connected to WiFi so I pressed the home button to connect to WiFi. after I pressed the home button; the update message disappeared and couldn't receive this update message back. this is not an android update, this is Samsung apps update
0 Likes
Vader
Active Level 1
Galaxy S
There must be a way to request these updates again, Nick?!
0 Likes
Galaxy S
If you guys were not connected to wifi during this update, it should reappear in a day or so. I know sometimes I have not been connected to wifi, and I have rejected an update, it prompted me again the next day.
0 Likes
Vader
Active Level 1
Galaxy S
I finally got the update called Device Quality Agent which had a size of 943kb but it has to do with WiFi and nothing to do with fixing the screen.
0 Likes