Samsung Dex and Smart view display issue.

[s10galaxyplus]

Earlier I was able to connect to my Roku TV without any trouble and use my trackpad. Now when I connect via Dex i dont get a trackpad, and on Smartview it doesnt display the whole phone screen. Just the lock and menu buttons. I even tried with HDMI to Usb c, dint work too. Can someone help me out. Never had this issue before and I tried both Dex and Smartview many times.

[Cassidy]

Hi @s10galaxyplus

You can try the steps proposed here on the Smart View support page :

https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-smart-view/#

[Valeriya]

Hi, please follow the link as suggested by Cassidy and write back to us if the issue still persists. Thanks for the response, Cassidy.