Resolved! Solved

Original topic:

Samsung e-vouchers that we all got

(Topic created on: 04-01-2022 06:54 AM)
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iFlYSoLo
Expert Level 5
Options
Galaxy S

A member here and another friend has now confirmed that their e-voucher is not working! My friend tried to order a phone and that is more than $100 of purchase, no go. I wonder if any one else has tried since the voucher use starts today.

@Samsung_Ben Can you look into this please ASAP? We all got the codes but they dont work so what is the point??  And the email only says for mobile stuff so if it doesnt work for a phone or cases, or galaxy book - what else is mobile???

1 Solution


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Solution
LebCanadian
Active Level 3
Galaxy S
Yes open a new browser or clear your cookies then go to samsung site you will see (check picture)Snapshot_36584_1648824964.jpg

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18 Comments
Galaxy S

YeS!!!!!!! Same for me.

iFlYSoLo
Expert Level 5
Galaxy S

Is this a joke??!

RedDogRabbit
Expert Level 5
Galaxy S

"Hi IfLySoLO, thanks for reaching out...due to the overwhelming demand...", oh never mind 😂

iFlYSoLo
Expert Level 5
Galaxy S

Their vouchers are also delayed in application??!!!! **bleep**

iFlYSoLo
Expert Level 5
Galaxy S

The mods better be here PRONTO!!!! @Helenna @Brantley @Samsung_Ben @Tony

 

This is when your presence is needed!!!!

ehuntimf1971
Active Level 5
Galaxy S

The Angel Side:

"Hi IfLySoLO, thanks for reaching out. Due to the overwhelming demand and success of the voucher we are facing a redeem shortage in our website. We are hoping that by next few weeks all the redeem stocks will reach our website and you can use the voucher. Thanks for your patience till then"

The actual CS in their mind:

 

"That voucher was a joke **bleep** It is sad that people are unbale to differentiate between joke and facts! We got your money in advance and it settles. Its not our responsibility to ensure you received the phone or your voucher not working. That voucher was a business eyewash anyway"

 

iFlYSoLo
Expert Level 5
Galaxy S

Now that is just so so wrong on so many levels!!!! I am calling bbb again today!! 

LebCanadian
Active Level 3
Galaxy S

50$ e-voucher shipping delay not working plus they give free earbuds on new orders so all who previously ordered their phones  are F*CKED HAHAHAHHAHA

Apple will release and ship Iphone 14 while samsung still trying to fix voucher codes lol