I am having some difficulty with setting up Shaw email account on Samsung email. I entered same entry as I did on Samsung A5 and Samsung S20 ultra. But for some reason I can't set it up on my daughters S9 phone. I called ISP no help from there.
Also, would like to know if your daughter S9 has internet connection or not? Try switch between WiFi and data. Make sure the phone is not on Airplane mode. I know this chance is low, just double check make sure.
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and one request to Samsung. please let user to access the settings once its done cause on S20 Ultra i don't know how to go back and check settings. But on A5 it was so simple.
