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09-03-2022 10:43 AM (Last edited 09-03-2022 10:44 AM ) in
Galaxy S- Tags:
- SamsungInternet
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09-03-2022 01:08 PM in
Galaxy SIt's possible that you inadvertently turned on "Secret Mode"?
Open Samsung Internet > Settings > and look for "Secret Mode".
Check if it is Turned On.
If it is, turn it off.
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09-03-2022 01:12 PM in
Galaxy S
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09-03-2022 01:44 PM in
Galaxy SHi, we kindly request you to use your device in safe mode for a few hours and check if you still have the same issue with search history getting erased automatically.
To enter Safe Mode, please perform the following:
1.First, completely power off the phone.
2.Then, power on the phone and when the Samsung logo appears, press and hold down the Volume down key.
3.If done correctly, "Safe Mode" will display on the bottom left corner of the screen. If "Safe Mode" does not appear, repeat the steps above.
4.Once you are in Safe Mode, you can remove the third-party app that is causing issues on your phone.
5.To exit Safe Mode, simply restart your phone and it will reboot normally.
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09-03-2022 01:55 PM in
Galaxy S- Mark as New
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09-03-2022 02:40 PM in
Galaxy SI can't imagine that a 3rd party app would be deleting your Search & Browsing history on it's own.
If it was, then process of elimination, going back to apps that you installed, just prior to the issue occurring, and uninstall those, one at a time.
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09-06-2022 11:15 AM in
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09-06-2022 11:38 AM in
Galaxy SOf course not, and as I said:
"I can't imagine that a 3rd party app would be deleting your Search & Browsing history on it's own."
Samsung's Moderators don't appear to have much experience with Samsung, or Android in general.
They essentially use a Flip chart to cut 'n paste "answers".
If your search history is not getting saved, it's either a setting in Samsung Internet, or more likely to be in Google's Search Settings.
See the screen shots.
Click on your Google Search & your Avatar & then Search History & Then you probably have Saving Toggled OFF like in the 3rd screen shot.
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09-06-2022 11:55 AM (Last edited 09-06-2022 11:55 AM ) in
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09-06-2022 12:37 PM in
Galaxy SIf you're using Samsung's Internet System app, you can try Uninstalling All Updates to the app & Reboot. Update Samsung Internet to the latest version & see if that works?
If you're using Samsung's Internet Beta Browser, Uninstall & Reinstall. See if that works?
If neither of these suggestions work, you could backup your device with Smart Switch & Factory Reset.
I have no issues with Search History being retained on my device, with either version of Samsung Internet.
