Original topic:

Samsung s22 ultra missing track pad icon on nav bar

(Topic created on: 05-20-2022 07:48 PM)
298 Views
sleepypirare
Beginner Level 2
Options
Galaxy S
I have a samsung s22 ultra Sm-S908W I have just started using dex and it worked fine for a day or two on two tvs and PC but now it's missing the track pad icon in the navigation bar and all options are greyed out in DEX. I can still connect just fine but have no way of controlling it on TV. I tried clearing all data and cache and clear partition cache as I had a samsung employee remotely controlled the phone and tried to resolve the issue but failed. I read online others having this issue but no has had a solution to it.


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2 Comments
Brantley
Moderator
Moderator
Options
Galaxy S

Hi, we suggest you to generate error reports by following below steps Tap and hold on Samsung Members Icon and tap on Error report >> select the category from the below >> Describe the issue and check the option "send system log data" then send.

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Experts
Active Level 5
Galaxy S

Hold on. Okay, uh, wow. Tracking people is like so wrong, I mean, wow, come on, geez louise. That's good that you cannot track stuff on your phone, because privacy is at risk otherwise. Glad this is cleared up dude.

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