Original topic:

Sim Card Tray Broke

(Topic created on: 03-21-2020 04:19 PM)
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Jodee
Beginner Level 3
Options
Galaxy S
Anyone have any ideas on how to remove a broken sim card tray?? Samsung Galaxy S8

When I use the key to open tray, one side of the tray (where memory card goes) is broken (other side is still attached) from bottom part of tray (where sim card is). 
Can't figure out how it broke cause once the cards were put in over 2 years ago, they may have come out 3 times.

Got a new phone and need to switch over sim cards!!!
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3 Comments
Galaxy S
If it is stuck and you need the SIM card, use all resources you can to get it out.

But if you don't want to use force, there is an alternate method. Get a new SIM card from carrier and ask them activate your phone number on your new SIM card. Then you can insert new SIM card into your new phone.
keagan
Moderator
Moderator
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Galaxy S

 

Hey @ Jodee,

If you are still experiencing the issue then I suggest you to get assistance from your nearest Samsung service center.

Please note : Due to COVID-19 precautions, Service center operation hours may be impacted considering local situation. Kindly call service center before your visit.

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Jodee
Beginner Level 3
Galaxy S
Good day,
Ordered a new sim card tray and was able to get the sim card out of phone. Phone is working perfectly.