Original topic:

Smart Switch will not move files/photos in "Private Mode" to new S8

(Topic created on: 05-12-2017 01:33 PM)
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TeddyB
Beginner Level 2
Options
Galaxy S
I just bought a S8 to replace my S5. Copied everything over using cable and Smart Switch. I have some items saved in Private Mode. Couldn't find them in my new S8. They are not in the Secure Folder in the new S8. Not sure where it is. Can anyone help? Thanks!
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3 Comments
Galaxy S
do you still have your files on your S5?
I would recommend copying it from ur S5 to your PC and then from your PC to your S8
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Echo1
Expert Level 4
Galaxy S
You could always move the folder to your sd storage card and the place in your S8 and move to the secure folder that a away if you don't have a pc.
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Aaron1
Active Level 3
Galaxy S
you'd have to manually copy the files in private mode to your new phone and it don't matter whether you are transferring from s5 to s8 or s5 to s5. if you can transfer files in private mode straight using smart switch, where's the 'private' part of it?
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