[SOLVED] Advanced Messaging (RCS) not working on Bell

[Dilbert]

I have an S8 Plus and my wife has the S9 Plus, and we're both on the Bell network.

According to the Bell website, both these phones are compatible with Bell's Advanced Messaging (RCS) services.

However, the messages sent using the default Samsung Messages app are still being sent as standard SMS/MMS texts. This happens even after I force the message styles to "Chat" in settings. According to the Bell website, both of these phones should default to the RCS.

Any ideas why Advanced Messaging is not working?

[jamesy]

naw snowCat19. I got my s9+ from the Samsung store and advanced messaging works on my phone.

[Dilbert]

@jamesy, did you do anything different to your phone settings, or did Advanced Messaging work automatically?

[300kc]

I had to go into the three dot menu on the top and turn it on. I have an s8+

[Dilbert]

No, it should be automatic. Anyhow, after an extremely long phone call to Bell tech support, they claimed the RCS settings were "not activated" on my account. Which is contrary to what they said on their website (link above). After 24 hours, Advanced Messaging is now working

[Moderator_]

Hey members! Thank you very much for your help!

- Wonchul

[wisze]

Why is my message sat as a default app

[Lightsout]

I have a note 10+ like 2 weeks old and I still dont have it on mine and no one from bell has been able to help me or fix the problem its been very frustrating

[ChrisNunn77]

Bell Note10+ here.. LTE area.. this Samsung version of RCS works maybe 20% of the time for me.. totally useless.