touch screen issues - S9 plus

[richiev]

I am unable to answer calls with the swipe option and hv to use the up/down buttons to answer calls.

I also cannot swipe/tap the dismiss/snooze buttons on my alarm app.

The touchscreen is unresponsive.

However, I have no issues with the touchscreen when using other apps or features.

Any suggestions or solutions would be much appreciated.

Thanks ! 

[Shaggyskunk1BLM]

Did you try testing the screen with the Interactive Device Check here on the Samsung Members app?
I had a Touch Screen issue on my S8+ there were "dead" zones on parts of the screen and initially it looked like I'd have to visit a Samsung Service Centre - But a Factory Reset resolved the issue for me - If you decide to Factory Reset - Backup your device with Smart Switch before 🐧