Can I remove the last update. Done Monday morning and phone hasn't worked properly since. Dropped calls, no mobile network, no data texts don't send or received. Paralyzed here.
Does that mean my info gets backed up to the Samsung Cloud? Sorry if I sound stupid but when it comes yo tech I am a bit. I need to know where that information goes. I don't want to just do it without knowing.
Personally I use Smart Switch to backup my device. You can use Smart Switch to backup to your computer, or an external sd card (if your device has one), or to a USB OTG device (USB Memory Stick).
Samsung Cloud does not backup everything on your device.
You can also use Google Drive to Backup your phone, but I prefer the hard data backup to Cloud Storage.
Smart Switch backup to your computer / sd card / USB Memory stick, is absolutely secure..
