Original topic:

Wifi 6E problems

(Topic created on: 10-20-2023 05:31 AM)
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ccruz21
Active Level 1
Options
Galaxy S
My s23 phone has problems connecting to the Wi-Fi 6E. It connects but the internet connection isn't stable, it goes off very often. I then turn wifi on and off multiple times until it eventually connects to the Wi-Fi 6, and that one is stable, but sometimes it takes me half an hour to connect with internet successfully. I've been to the Samsung store they say everything is fine. My internet provider says everything is fine. But there's obviously a problem with my phone's ability to connect to the Wi-Fi 6E.
A search online showed this is happening to other users. Any solution yet? Samsung tech support didn't know what to do.
15 Comments
ccruz21
Active Level 1
Galaxy S
They can't find the problem
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Gammafilter
Active Level 1
Galaxy S

Samsung refuses to acknowledge that this is an issue. I think they are slowly hoping that it irons itself out with each One UI update. Things have gotten a little better I can now run Wi-Fi 6E without significant drops but it's still drops. If you constantly run speed test you'll see this happen. You don't get that results running on the 5 gigahertz Wi-Fi 6 band Only the 6 GHz Wi-Fi 6 e band. Samsung needs to stop telling customers to reset their phone and fix their stuff.

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6e_sad
Beginner Level 2
Galaxy S

Following along, as I have the same 6E issues. Worth noting other devices in the home which have Wifi6 are not having issues, only the Ultra 23

Gammafilter
Active Level 1
Galaxy S

Yeah I run two other PCS that have Wi-Fi 6e 6ghz cards. I don't have issues with them when experiencing issues on my Samsung s23 Ultra at the same time.

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Gammafilter
Active Level 1
Galaxy S

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 I just upgraded to the one ui 6.1 android 14 and my wifi 6e is crazy fast now no issues.

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 I'll keep you all posted if I see a regression but this is the best I've ever seen it!

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pmartel
Active Level 3
Galaxy S
I bought my Galaxy S23+ in January 2023. It's only in October 2024 that wifi 6e started working well.
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