Original topic:

wifi

(Topic created on: 05-22-2020 03:23 PM)
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Benji2020
Active Level 1
Options
Galaxy S
Does anyone know why wifi in s20 ultra goes off, automatically? And how to fix it? 
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23 Comments
keagan
Moderator
Moderator
Options
Galaxy S

Hi Benji2020,

Is this happening with particular Wi-Fi network? Please check with other Wi-Fi networks.

Do you have Battery saver turned on? It might be disconnecting to conserve battery. Check this in Settings > Device maintenance > Battery.

Benji2020
Active Level 1
Galaxy S
I tried , battery saver is not on!
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Galaxy S
Check Settings - Connections - WiFi - Long Press on WiFi - Three Dot Menu Top Right - Advanced - Make sure that you DON'T have WiFi set to Power Saving Mode - ie: Toggle it OFF
Benji2020
Active Level 1
Galaxy S
all icons that you showed, is not choosable . ( see the pic)
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GG2
Expert Level 3
Galaxy S
@benji2020 is your wifi at least turned on when you go into those settings?
Galaxy S
@GG2 is right!
IF you don't have WiFi Toggled ON - Then none of the Options would be available...
See my screen shot with WiFi Toggled Off & Then the options shown in my previous screen shot are not available - Just like your screen shot.
Benji2020
Active Level 1
Galaxy S
right , I hope the cause is not antenna. I just bought this expensive toy recently.
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Benji2020
Active Level 1
Galaxy S
when I try to press on , it automatically goes back to off!
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oooOmitoOooo
Expert Level 1
Galaxy S
this indeed is a bad sign.

you reset network settings and it made no difference. You could try a factory reset, but I doubt it'll make a difference.

if you google search "samsung s20 ultra wifi" you'll realize it's a widespread problem.

I'm afraid you'll have to take it to the repair shop.
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