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06-01-2025 11:33 PM in
Galaxy S- Mark as New
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06-02-2025 12:55 AM (Last edited 06-02-2025 01:03 AM ) in
Galaxy SA couple suggestions of things to try:
Go into settings, battery. Disable fast charging and then reboot.
Wipe the system cache partition.
Launch the Samsung Members app, then click support at the bottom right and then click on phone diagnostics. It'll do a bunch of tests, some which can be skipped. One test will be for charging.
Backup using Smart Switch, factory reset, then restore your Smart Switch backup.

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06-02-2025 04:51 AM in
Galaxy SHi Katie-Ann,
We’re really sorry to hear that you’re experiencing this issue after the recent update. Please try the helpful suggestions shared by RobertZ. In addition, here are a few more steps that may assist:
Boot into Safe Mode. Press and hold the Power button, then tap and hold “Power off” > select Safe Mode.
Try charging your phone in this mode — it can help identify if a third-party app is causing the issue.
Reset Settings. Go to Settings > General Management > Reset > Reset all settings.
This won’t delete your personal data but will reset system settings like Wi-Fi, Bluetooth, and permissions, which can sometimes fix post-update bugs.
Factory Reset (if needed). If the issue persists, we recommend backing up your data and performing a factory reset as a last resort:
https://www.samsung.com/ca/support/mobile-devices/back-up-and-restore-data-on-your-galaxy-phone/
https://www.samsung.com/ca/support/mobile-devices/reset-your-samsung-galaxy/
Please let us know how it goes. We're here to help!
Thank you.
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06-05-2025 04:53 AM in
Galaxy SIt didn't work, I factory reset few minutes ago, and the problem still persists. Why Samsung release an update that is not even fully tested!?
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06-05-2025 04:47 AM in
Galaxy SHi Katie-Ann, same happening with me. Since I updated my phone to Android 15 my phone is not charging through the cable anymore, it only recognizes Super Fast charges and it stop charging after around 20 sec.
So annoying, I'm just realizing now after I bought a charging board that it might be the update itself that screwed the charging.
