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09-22-2020 04:54 PM in
Galaxy SMy wireless charging option is missing on my S6 Edge SM-G925I, and it no longer charging wirelessly. I tested the wireless pad on a S9 just now and it works fine
I use Samsung wireless pad model number EP-N5100. Please help it kind of **bleep**.
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09-22-2020 05:00 PM (Last edited 09-22-2020 05:04 PM ) in
Galaxy S@ EnvyTheRealest I ran into the same problem with the S7 that I used to have.
I came to the conclusion that it was a problem with the connecting coil in the S7 since the charger has worked perfectly since I got my S10. My S7 still charged perfectly with the cable connected.
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09-23-2020 10:12 AM in
Galaxy SWas the coil replace for it to work?
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09-23-2020 10:30 AM in
Galaxy S6 months later I bought a new phone so didn't matter any more
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09-22-2020 05:32 PM (Last edited 09-22-2020 05:33 PM ) in
Galaxy S- Mark as New
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09-23-2020 10:11 AM in
Galaxy STrue maybe the coil is bad

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09-22-2020 05:59 PM in
Galaxy SHi EnvyTheRealest,
Please put your phone on a wireless charger and check if the option is working fine as mentioned by TBone.
Are you using the wireless charger for the first time with your phone S6 Edge? or Is your device S6 Edge working fine previously with other wireless charger?
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09-23-2020 10:10 AM in
Galaxy SI use the wireless charger all the time. The option still don't come on with I put it on the pad

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09-25-2020 02:31 PM (Last edited 09-25-2020 02:32 PM ) in
Galaxy SHi EnvyTheRealest,
Thanks for your time and response. Please verify your phone in safe mode and check if it works.
Follow the below steps to open your phone in Safe Mode.
Turn the device off >>Then Press and hold the Power key >> When 'Samsung' appears on the screen, release the Power key >> Immediately after releasing the Power key, press and hold the Volume down key. Continue to hold the Volume down key until the device finishes restarting >> 'Safe mode' displays in the bottom left corner of the screen >> Release the Volume down key when you see 'Safe Mode.'
Safe mode will disable the third-party apps and load only system apps.
If the issue is solved in Safe mode then this could be due to third-party apps. Try to uninstall the third-party apps one by one and check.
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09-23-2020 10:35 AM in
Galaxy S