Original topic:

wrong email address registered to my phone

(Topic created on: 05-31-2023 11:16 PM)
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Members_Xhcyp4V
Beginner Level 2
Options
Galaxy S

Hi,

There is an email address that is registered to my phone that is not mine and i cannot change it.

I cannot get a new password as it wants to send the code to the wrong email address. I have tried setting up the account, but it says it already exists.

When i actual log into my Samsung account online it has the correct address.

Can anybody help please?

 

Cheers

Denis Sims

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5 Comments
Helenna
Moderator
Moderator
Options
Galaxy S

Hi, please visit the link given below and follow the steps to change the email address on your Samsung account and check if it helps to resolve the issue.

https://www.samsung.com/ca/support/mobile-devices/change-email-samsung-account/

Members_qprkrHZ
Beginner Level 2
Galaxy S

hirenpatel821@hotmail.com

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RedDogRabbit
Expert Level 5
Galaxy S

Short answer, Factory Reset will remove all email addresses, accounts and passwords from your device. 

⚠️ You'll still need to know your Google Account password after you Factory Reset. ⚠️

JesseB
Active Level 1
Galaxy S
🙏🔥👏# love ya
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Members_qprkrHZ
Beginner Level 2
Galaxy S

Krishpazel54@gmail.com

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