12 days and still no response to my request for help from Samsung on error repor

[OlytheGoalie]

So I have sent in a request for help or support on the error report section 12 days ago and not a single peep from Samsung, I am not surprised as I am very aware of their after sales client support...any suggestions would be appreciated 👍

Thanks in advance

[Helenna]

Hi, we certainly understand your frustration and we apologize for the inconvenience caused to you.

We'll ensure you that it will be considered as feedback and valure your time contacting us.

We certainly bring our team to check this.