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11-25-2023 09:20 PM in
Galaxy ZUpdated my Z Fold 4 yesterday with the November Update. Immediately after restarting my phone I can no longer turn on my Bluetooth, and my Wi-Fi will not pick up my home network or any other Wi-Fi networks.
Bluetooth Address - Unavailable
Wi-Fi MAC Address - blank
Ethernet MAC address - Unavailable
So far I have:
Restarted my phone
Cleared Partition Cache
Reset network Settings

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11-25-2023 10:59 PM in
Galaxy ZHi, I appreciate your efforts trying all the necessary troubleshooting steps, unfortunately the issue still persisting.
I request you to please "Back up" the device and perform Factory reset by using the below link and check the issue.
https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-back-up-and-restore-data/
https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-perform-a-factory-reset/
Please contact us back if the issue persist again after performing the above steps.
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12-17-2023 11:28 AM in
Galaxy ZNo use at all.
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11-26-2023 06:39 AM in
Galaxy Z- Power off your phone
- Press and hold vol up and power key until you are in recovery mode
- use vol up and down to navigate
- select Wipe Cache Partition
- press power key to confirm
- click yes
- click reboot system
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12-17-2023 11:29 AM in
Galaxy ZNo use at all.
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12-17-2023 11:30 AM in
Galaxy ZSame issue.
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01-04-2024 04:52 AM in
Galaxy ZI also have this issue and the same device, for me the issue started since jan 3
