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04-16-2025 02:59 PM in
Galaxy Z
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04-17-2025 06:13 AM in
Galaxy ZHi ShreySh,
We completely understand how concerning it can be to see Contacts Storage consuming an unusually high amount of battery.
Please restrict Background Usage for WhatsApp: Navigate to Settings > Apps > WhatsApp > Battery. Set battery usage to Restricted.
If you're using Dual Messenger for WhatsApp, consider disabling it temporarily under Settings > Advanced Features > Dual Messenger.
Dual WhatsApp may trigger repeated contact access in the background, which increases battery usage for the Contacts Storage process.
We recommend submitting a report using the Samsung Members app so our developers can analyze log files directly from your device:
Open the Samsung Members app. Tap Get Help > Error reports > Battery. Attach a screenshot of your battery usage and provide details about when the issue started
Your feedback is essential, and we appreciate your patience while we work toward a resolution.
Thank you.
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04-17-2025 07:10 AM in
Galaxy Z- Mark as New
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04-17-2025 07:28 AM in
Galaxy Z- Mark as New
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04-17-2025 07:45 AM in
Galaxy ZOpen the Samsung Members app & Click on Support & Scroll down to Send Feedback.
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04-17-2025 08:40 AM in
Galaxy Z- Mark as New
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04-17-2025 08:57 AM in
Galaxy Z👍🏻
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04-17-2025 03:18 PM in
Galaxy Z- Mark as New
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04-17-2025 03:28 PM in
Galaxy ZTruly bizarre.. Contacts storage doesn't even register on my S25 Ultra
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04-17-2025 03:30 PM in
Galaxy Z- Mark as New
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04-17-2025 03:48 PM in
Galaxy ZWell, Contacts has used ZERO battery since the last full charge on my S25 Ultra.
Maybe try Uninstalling WhatsApp, or disable it to test.
WhatsApp is the only thing that I've seen causing the problem for some people.
I don't use WhatsApp on any of my devices.
If you go to Settings > Apps & Search for Contacts, Scroll down to Battery.. what do you see?
