Original topic:

Flip 3 Dead pixels in Middle

(Topic created on: 01-18-2022 10:37 AM)
18039 Views
Jay777
Options
Galaxy Z
Hello,
Today morning I saw there was bunch of dead rainbow style pixels in middle of my phone. 
Tried reboot, safe mode, reset but didn't fix the issue. Do anyone know how to fix this?

image


19 Comments
RedDogRabbit
Expert Level 5
Galaxy Z

If it's dead pixels, then it's a hardware problem.

Samsung Service center is in your future. 

Grombay12
Active Level 2
Galaxy Z
Yep!
0 Likes
Georgine
Moderator
Moderator
Options
Galaxy Z

Hi, we request you to contact the service center. If the technician determines that there is damage then we suggest you to check with other options like Samsung Care+.

Samsung provides 12 months of manufacturer warranty and the device must be purchased from a Samsung authorized Canadian retailer. The device must not have any physical/Liquid Damages/software modification for it to be covered by the Samsung 1 year limited parts and labor manufacturer’s warranty.

Please visit the nearest Samsung Authorized Service Center, Here is the link for ASC details. https://www.samsung.com/ca/support/service-center/

Galaxy Z
Thanks I contacted Samsung and let's see what happens once I get device inspection done
SamsungFlip3
Beginner Level 2
Galaxy Z
I had the same thing happen yesterday to my Flip 3. What did Samsung say or do? Thanks
0 Likes
Georgine
Moderator
Moderator
Options
Galaxy Z

Hi, We suggest you to get the phone examined by the authorized service technician to determine the root cause of the issue. https://www.samsung.com/ca/support/service-center/

0 Likes
Galaxy Z
I sent it to replace my screen and it was done in 3 days
Moni121
Active Level 1
Galaxy Z

I had the same issue in my phone  Flip 3. What did Samsung say or what should i do? And how much it cost ?? Thanks you 

0 Likes
Galaxy Z
Mine was under warranty so costed me nothing except time to get it fixed. It was done in 3 days though