Original topic:

Fold 4

(Topic created on: 02-08-2024 04:34 PM)
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kirkD
Active Level 1
Options
Galaxy Z
Anyone else having issues with the fold4 not opening all the way?
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12 Comments
Helenna
Moderator
Moderator
Options
Galaxy Z

Hi, Could you please help me with the detail description of the issue, also if it possible please share the picture of the device once.

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kirkD
Active Level 1
Galaxy Z
When new the phone would open flat, now it opens and forms a v shape.
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kirkD
Active Level 1
Galaxy Z
There was also a sticky substance coming from the hinge area
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Helenna
Moderator
Moderator
Options
Galaxy Z

Hi, I request you to please visit the nearest service center and get the device examine by the technician to know the root cause of the issue.

Here is the link to know the nearest Samsung authorized service center.

https://www.samsung.com/ca/support/service-center/

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AWHOOHSTYLE
Active Level 3
Galaxy Z
My fold 4 is perfect I worked in construction field, I had it for one year and three months
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AWHOOHSTYLE
Active Level 3
Galaxy Z
My fold 4 screen protector coming loose in middle anybody know where can I get it fix?
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kirkD
Active Level 1
Galaxy Z
Take it to any samsung store, the first fix is free
AWHOOHSTYLE
Active Level 3
Galaxy Z
Thank u for answering my question
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kirkD
Active Level 1
Galaxy Z
You're welcome. It happened to mine as well
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