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08-19-2021 07:38 PM in
Galaxy Z- Mark as New
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08-19-2021 08:10 PM in
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08-19-2021 08:29 PM in
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08-19-2021 08:33 PM in
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08-19-2021 08:40 PM in
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08-19-2021 08:43 PM in
Galaxy Z
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08-20-2021 03:25 AM in
Galaxy ZHi, The S Pen of the previous models cannot be used with Galaxy Z Fold3 as the operating frequency is different. Now you can use the exclusively designed S Pen for the Galaxy Z Fold3 and there are two types of new
S Pen for Z Fold3: S Pen Pro: compatible with Z Fold3 and other S Pen supporting Galaxy devices through BLE, charging needed
S Pen Fold Edition: that is compatible only with the Galaxy Z Fold3, not supporting BLE, no charging needed Due to the characteristics of the foldable panel, when using the S Pen on the main screen, you should not press too hard with the S Pen to protect the panel.
The newly designed S Pen has a rounded, retractable pen tip to prevent excessive pressure on the foldable screen. It protects the foldable screen when using more than a certain amount of pen pressure. Accordingly, the pen tip reacts and enters into the pen when the force limit is exceeded, preventing the pen from being used. And, the shape of the tip is gradual compared to the previous model. S Pen Pro and S Pen Fold edition are sold separately For Galaxy Z Fold3, only use the S Pen Pro or the S Pen Fold edition that is designed exclusively for Galaxy Z Fold3. All other S Pens or stylus pens not designed for Galaxy Z Fold3(including those by other manufacturers) may damage the screen. Do not apply excessive pressure to the screen with the S Pen, as doing so may cause screen damage.
For Trade-in: Could you let me where did you purchase your device?
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08-20-2021 06:10 AM (Last edited 08-20-2021 06:10 AM ) in
Galaxy Z
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08-20-2021 08:18 AM in
Galaxy ZHi, To receive a credit for the full trade-in value of your used device, you must accurately state the condition of the user device and have valid proof of purchase for the new Samsung device purchased. An inspection will be performed by Samsung’s third party, Assurant, upon receipt of your used device. All accounts must be removed or turned off, this includes, but is not limited to, Find My iPhone for iOS devices, Find My Mobile and Reactivation Lock for Samsung Galaxy devices, Samsung Knox, Samsung Account, Google Account, and BlackBerry Anti-Theft Protection. If the user device's condition differs materially from that which you described, including, but not limited to, the user device does not power up, is not fully functional, or has a screen or mechanical damage, Assurant reserves the right to unilaterally re-price your used device and offer you an adjusted trade-in value. View the Terms of Use for more information. https://www.samsung.com/ca/trade-in-program/
Also, We request you to contact the Online Shopping support team and they will help you with the information. 1-800-726-7864 1-800-SAMSUNG Mon-Sun: 9 AM – 9 PM (EST) Send us an email For all Online Shopping Inquires info.seca@samsung.com
