Samsung Care Plus Canada

[zlatko]

Disclaimer. I forgot to add the free 1 Year Samsung Care plus. 

Upon going thru Samsung Members I added the one year free Samsung care policy. I received a order number? It states it is processing? 

Can someone explain to me how this works.? I did receive an email with a confirmation but I do not know how to verify if Samsung care plus has been applied. 

Also, I tried adding the 2 year Samsung care plus and it gave me $174 discount. 

Can I go back and purchase the 2 year plan after having completed the 1 year free care plan?

This is very confusing to me. If someone can explain it. Thanks so much

[iFlYSoLo]

You cannot buy 2 years after finishing the fist year no. It had to be done now . You could have gotten the 2 instead of 1 if you wanted.
When you receive the device, it should be applied..i am not sure but in the email confirmation you received, does it have the device serial number? And does that the one in your order?

[zlatko]

1 X FREE Samsung Care+ 1-Year Bonus Plan
P-GT-STANDALONE-NXXCS0PV

This is what it says. Also invoice upon delivery. Could they just be behind in activations because of the release? What if I go on and purchase two years now? Can they deny it based on seeing that I registered for one-year free already ?

[iFlYSoLo]

You cannot purchase the 2 years now..it will mess up and you will lose both. Don't trust samsung to do such complicated things smoothly lol

It will and should be active soon. Make sure you check upon delivery.

[Helenna]

Hi, if you have already already added 1 year samsung care plan it is not possible to add 2 years samsung care+.

However, you can contact our Online shopping team via Live chat. So that they will help you with the information.

https://www.samsung.com/ca/support/contact/#onlinesupport

[zlatko]

I just added and paid for the two year plan. Will they cancel it after seeing the 1 year FREE PLAN?