Original topic:

Screen protector on refurbished Galaxy fold 3

(Topic created on: 11-17-2022 08:50 PM)
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fold3-4-5
Active Level 1
Options
Galaxy Z

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I just picked up a refurbished Galaxy fold 3 and noticed these "bubbles". Is this normal? Is this a concern? Should I get the phone exchanged or replaced under warranty?
23 Comments
quilehh
Active Level 2
Galaxy Z
Im new to samsung so dont be to harsh on me , could you not just replace the screen protector your self like buy a new one and put it on?
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fold3-4-5
Active Level 1
Galaxy Z
It is recommended by Samsung not to remove the original screen protector of a fold 3 device. The other series can easily slap on a tempered glass.
quilehh
Active Level 2
Galaxy Z
Ohh so this is a screen protector litteraly put on by samsung ok i did not know they did that , thought it was just a temper glass
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quilehh
Active Level 2
Galaxy Z
I would see what they can do about it
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JashanNatt
Active Level 3
Galaxy Z
It's not a big problem u can use it with no worries
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KOTS21
Active Level 10
Galaxy Z
Did you get this from Samsung?
fold3-4-5
Active Level 1
Galaxy Z
Got it from a mobile carrier
RedDogRabbit
Expert Level 5
Galaxy Z

I would probably return it for a different refurbished device, if your Carrier has a replacement policy on refurbished devices? 

Nylah
Moderator
Moderator
Options
Galaxy Z

Hi, we recommend you to visit the Samsung Authorized service center.

So that the service technician will examine the device and fix the issue for you.

If there is any physical/liquid damage to the device, then it is not covered under warranty.

Unfortunately, it will be a paid service.

However, if the issue is only with the screen protector, Samsung offers one time free screen protector for Z Fold 3.

Please open the below link to know the nearest Samsung authorized service center.

https://www.samsung.com/ca/support/service-center/

- SES store (Yorkdale; Eaton Center)

- Service center (Heartland Town Center and Montreal Service Center ).

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