Why need change resolution of camera for QR scan

[doobydude]

Everytime I go to scan a QR code I always have to turn down the resolution of the photo to he able to read QR codes through the camera. Its a pain in the ***, its been like this since atleast the last 2 big uodates. Why hasn't this been fixed?

[Helenna]

Hi doobydude,

Thanks for raising this. The need to lower the camera resolution for QR scanning shouldn’t be necessary, and we understand how frustrating it is to deal with this every time.

Typically, QR code scanning uses a separate scanning engine that should work regardless of camera resolution. If reducing the resolution is helping, it may point to a software optimization issue or a bug with the default camera app’s QR detection logic especially if this started after recent One UI updates.

We’ll pass this along as feedback to the development team. In the meantime, as a workaround, you could try using Samsung Internet or Samsung’s QR code scanner shortcut from the Quick Panel, which may avoid the issue entirely without needing to adjust resolution.

[doobydude]

Its always done this since before one ui 7. Itnwaz doing it back with one ui 6 too

[doobydude]

Its easier to just click the button to switch to 12mp rather than the higher MP resolution then press the link that comes up after pointing the camera at the QR code.

[doobydude]

I use the Samsung camera app. I cant be the only one tbis happens to ?

[Ray1]

Have you tried going to your quick access icons on your pull down menu from the top of the screen and choose the scan QR code icon there to scan one.
Way easier than using your camera
If you don't see the icon choose the pencil and look in the extra icon list when you choose edit

[BraveUriel]

@Ray1 Thank you, your suggestion works great. I am using that, instead of the camera on the s24 Ultra. Cheers Ian

[doobydude]

Not sure i could even screen record the issue happening due to opening the camera would shut off the screen record?? Plus I wouldnt know where to send it anyways either. And it's with any QR code whether its one on the tv to sign into prime through my phone on my tv, or if its the QR code sticker on my Samsung microwave.