Wifi doesn't turn on

[rodriguez]

Hello I need help I have the z fold 3 since yesterday the wifi turned off without notice and it doesn't want to turn on I've done many things to fix it but it doesn't want to turn back on please help

[Helenna]

Hi, please Restart your Z Fold 3. Sometimes, a simple reboot can resolve the issue. Then, check if the wifi is working.

Please check Your Router: Sometimes, the problem might not be with the phone but with the router. Try restarting your router and see if your phone can detect the WiFi network.

Also, we recommend you to update your device to the latest software version.

Thank you.

[rodriguez]

Hello, I've done the restart of my phone and network reset as well nothing seems to be working it's not a router issue the phone it self doesn't light up the wifi to turn it on

[Al-001]

Did you run the self diagnostic app to check on the wifi? It could be help to determine wifi HW.

[rodriguez]

Yes but I kept asking to turn on the wifi which is impossible...

[Al-001]

Does the self diagnostic app report any issue about wifi?

[rodriguez]

The self diagnostic app did not fix my issue because the wifi doesn't turn on

[Al-001]

The self diagnostic app will not fix your wifi issue but will report the issue of what being detected. Does the app report any issue related to wifi?

[rodriguez]

You're right but the problem is that this app can't check because the wifi won't turn on for this reason the app asks me to turn on the wifi in order to check if everything is correct. I would have liked an app that could do the diagnosis without having to activate it, it's a shame because there's nothing I can do...

[Al-001]

Ok. I think it could be the build-in chip broken due to you having reset the wifi network and power phone off/on already. Normally, any temporary issue of HW and SW can be fixed by uninstalling/reinstalling the wifi driver/app and WiFi's FW during wifi network reset or power off/on.