Original topic:

Z fold 4 screen protector

(Topic created on: 06-12-2023 02:34 PM)
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electromanjim
Active Level 6
Options
Galaxy Z
Wow I am Pretty sure there was a. Member here complaining about his factory screen protector and how he had come across samsung not willing to replace it. And I believe RedDogRabbit posted something about Canada 🇨🇦 being excluded where others were getting a one time free replacement 

Well here is a story line today about the situation with Korea and how they were charging and now they are not because of all the complaints. Canadians need to do the same. I don't see the coupon being offered on the Canadian samsung members site read link below 



8 Comments
RedDogRabbit
Expert Level 5
Galaxy Z

Sammobile is based in the Netherlands, and they have much stronger consumer protection laws in the Netherlands, and Europe in general. 

So I wouldn't go by what you see on Sammobile, unless it explicitly mentions Canada. 

electromanjim
Active Level 6
Galaxy Z
Your right ️ I'm just showing how weak are market here is from warranty issues to beta programs to anything related. We are such a small market for samsung wow
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AWHOOHSTYLE
Active Level 4
Galaxy Z
Never put on screen protector on fold 4 since I got it.
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RedDogRabbit
Expert Level 5
Galaxy Z

It comes from Samsung with a preinstalled screen protector, and that's the issue some people are having, as it starts to lift, bubble, crease etc. 

electromanjim
Active Level 6
Galaxy Z
And as per the article samsung suggests you don't remove it yourself as you may damage the screen. So wouldn't this fall under defective product under normal use. 🤔
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Garebear
Active Level 3
Galaxy Z
I live in Canada, mine was peeling and I received the one time replacement of my screen protector. Door to door service, flip 4 was picked up Thursday and I got it back yesterday good as new.
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ManGMtl
Beginner Level 3
Galaxy Z
I just came back from the Montreal store, and regarding the screen protector on the foldable screen, I was charged 80$ because I was few weeks above the one year after the purchase date. What a shamed, even I do have the 2 year samsung care.
Was it inside the first year on your side @Garebear ?
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Garebear
Active Level 3
Galaxy Z
Yes , 9 months
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