$700 Monitor falling apart within a year. Emailed and was told to find a service center near me, despite living in Metro Vancouver, none apparently exist here. Spent an hour on the live chat while the poor staff member kept asking me for postal codes in the area attempting to find a service center, they couldn't find a listing for one either. No list of service centers are provided to employees (Why?). Said staff member escalated service, took all the info needed, claimed I would hear back within 3-5 business days. It's been 10 haven't heard a peep.
So basically I've bought a flag-ship samsung monitor that costs as much as a 4K TV which the engineering department thought gluing the screen into the housing was good enough and samsung is clearly not interested in actually standing by their poorly designed product. Buyer beware.
