Original topic:

a8 sound problems

(Topic created on: 09-01-2018 05:46 AM)
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RyanGonzalez
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is anyone else getting audio problems with there a8? mine cuts off.
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Moderator_
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Hey @RyanGonzalez ,
Is this happening with all times off audio? Or is it only issues with audio that is being streamed from the internet? You may have to take it to a Service Center as ShaggySkunk@9P recommended.
-Jenna
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eshmh
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The audio from speaker cutting out issue is well-known for A8, both inside and outside of the forum. The problem is that Samsung does not officially recognize it. It happens mostly when battery is nearly full (e.g. 90%+) and worse when the phone is in charging and the battery is nearly full or full. It only affects the audio from the speaker. No definite fix yet.

Replacing the phone with another A8 likely does not fix the issue, as people already tried that.
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tooHip
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experiencing same issue, phone only 2days old. Hoping Samsung will acknowledge issue and give us hope they plan to fix it.
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tooHip
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any reported fix for this issue?
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Jheff
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also happening to me
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