Original topic:

Announcement - Galaxy S22 Series Trade-In Update!

(Topic created on: 02-09-2022 06:35 PM)
Samsung_Ben
Community Manager
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Update: The feature has been fixed and is now running properly!

 

Hey Samsung Members, 💙

 

We noticed lots of excitement and chatter around the Galaxy S22 Series that we unpacked today!

 

We wanted to let the community know that the Trade-In functionality for pre-orders are back up and running!

Get up to $810 off the new Galaxy S22 series by trading in your Galaxy S, Galaxy Note or Galaxy Z series smartphone. (Based on trading in a Galaxy S21 Ultra 5G 512GB)
Limited time only!
See www.samsung.com/ca/offer/ for full terms and conditions.

 

You can pre-order the S22 Series or learn more about the product here!

 

Have a great day everyone!

 

Cheers,

The Samsung Members Team

113 Comments
Choquette67
Active Level 5
Others
Still doesn't work for S21 Ultra
Samsung_Ben
Community Manager
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Hi @Choquette67! 

Could you clarify whether you meant the S21 or S22 Ultra? Let us know and we'll look into it as soon as possible.

Choquette67
Active Level 5
Others
Trying to trade in my S21 Ultra to buy a S22 Ultra... Trade in dosent work
Samsung_Ben
Community Manager
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Thank you for clarifying. We are looking into this right now.

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Choquette67
Active Level 5
Others
Thanks Ben. Please, keep us posted ASAP.
Ikonik
Active Level 5
Others
Hi,
It still doesn't work for me when I am trying to trade in my S21 Ultra.
erizzle22
Active Level 3
Others
Not working, Samsung isn't even in the list of phones to trade in when manually selecting phone and IMEI does not work, please fix this samsung
Samsung_Ben
Community Manager
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We are currently looking into the issue and hope to resolve it soon. Thank you for your patience!

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Rex123
Beginner Level 2
Others
Same issue here. Tried over 10 times. Very frustrating
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