Hey Samsung Members – thanks so much for joining the first ever live ‘ask an expert’ program in our community forum. We are excited to get started and look forward to answering all your questions! Below is a quick overview of the format we will use to ensure that everyone can follow along and to give you all the opportunity to have your questions answered. The event begins at 4PM EST sharp - and ends at 5PM EST. any questions that are still unanswered will be replied to via the community after the event.
Format:
Please post one question as a “Comment” in this discussion thread
The moderator will use the ‘reply’ function in the comment to your answer question based on the Expert panels’ input
Only one reply per comment will be made during the event – if there are follow up questions please send them to the Moderator afterwards and we will ensure you get more info!
Some suggestions to keep things moving:
Please allow a moment or two for your comment (question) to be replied to – we may need to leverage the knowledge of one or two people in the room to create a clear and accurate reply
Please do not flood the forum with multiple comments (questions) – let’s give every Member a chance to ask – per above, we will be happy to continue replying during the days following the event
Please follow our community guidelines at all times
i have aSamsung tab SM-T800 that was out of order for a long time I got it fixed, the lock screen is set at none and I wanted to use a lock screen but I need to enter the password I use to have so I can lock the screen but I don't remember, any idea what to do?
Hello, I have the samsung j3 2018 and after the new software update my phone's camera wouldn't detect people heads and the camera got blurry if you dont take the picture in time, I restart my phone and then it works properly, I dont know what it is.
What does the error message: Page Authentication Calls mean ? I was looking for help with a problem I was having and went to Samsung Electronics Canada web page where I was able to type in my question, that is, describe my problem, but when I pressed the submit icon, I got that error message. I was an English teacher before I retired but I cannot decipher what those 3 words are supposed to communicate to a user.
I copied some movies in my phone(S10+) and i watched one and after 2 days the movies disappear from my phone but they still use the storage space and i don't know what to do? Thank you very much!
