Original topic:

Cant change country and phone number in samsung account

(Topic created on: 04-12-2022 12:41 AM)
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Ja55ie
Active Level 4
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Hi anybody knows ways to change country and phone number in samsung account?

I have alreayd sent them 3 request from my account but its been over year and they did nothing

1. You cant change country it is greyed out , even in browser you cant change the country as i moved permanently to Canada from India i cant change it.


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2. Now second thing is that i can change the phone number in profile which i changed to canadian number but in profile account id i cant change it because when i go inside it, it shows china,india and korea country code. So not possible


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I dont know why samsung doesnot allow changing country and phone number, customer must change whatever they want, this is gross.
Its been like this since 2011 i started using samsung
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3 Comments
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I think you need to call them directly. Default is unable to change due to different countries have different terms and agreements.

Usually they recommend users to create a new account in Canada instead.
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Brantley
Moderator
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Hi Ja55ie, Unfortunately, no option to change country in Samsung account. We suggest you to create new Samsung Canada account.

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ibrakh
Beginner Level 2
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You can change your account country once every year ,you most wait one year starting from the day that you already registered under

It's only option
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