Samsung Pass not working

[G87s5]

Hi,

I changed my Samsung account location from India to Canada and since then Samsung pass isn't working. I have already tried

1) deleting fingerprints

2) uninstall updates for Samsung pass.

I can't change the country back to India, because timeline is limited for one change in 6 months.

Anyone knows now to get it to work?

If not, how to recover saved password on Samsung pass( i dont see pass on my Samsung account when i login via website as well). 

also, any app which enters password in other apps as seamlessly as did Samsung pass.

PS: I have tried contacting Samsung customer service multiple times and best reply I got till now was "contact the support for India" as phone was purchased there

[Leeson]

Did you change your account's location with Samsung?

[G87s5]

yes, i ment it stopped working after changing location in Samsung account. it was working well before here

[Helenna]

Hi, I request you to please submit request at Samsung members app.

Please follow the below steps.

1 Launch Samsung Members app.

2 Tap on Support and Scroll down the screen and select Error Reports.

3 Choose a category below.

4 Make Sure That Send System Log Data is Selected to Help Resolve Your Questions Quickly and Describe Your Problem in Details.

[G87s5]

I already did that and they requested after 15 days to connect via live chat.
I connected via live chat and they said contact Samsung India where you purchased phone!

[Helenna]

Hi, just to confirm have you contacted to the place of purchase ? if not, please contact them as they have only access of it.

[G87s5]

no, I'll anyway send them an email as i dont see chat as an option . thanks for suggesting

[Squishy18]

Did you device originate in India, and now you're using it in Canada? I know Samsung Pay (now Samsung Pass) is only applicable in the region the device is purchased in, from my understanding

[G87s5]

yes, thanks. do you know of any way to recover Samsung pass password and any alternative app which works as good

[Squishy18]

I don't believe there's a recovery for that password, I think it functions like a PIN lock for security as it's user-set. You could try using Google Wallet, but I wouldn't recommend a third-party app unless your bank offers an app that also stores cards for use