Original topic:

Email

(Topic created on: 02-08-2025 02:10 PM)
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ˢᵒⁿᶦᵈᵉ
Active Level 6
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Others
First got an email saying "We’ve received your device and inspected it and No further action is required of you. Thank you for participating in the Samsung Trade-in program."

Then received another email not long after (67mins) saying "We've received your shipment. The device condition assessment will take approximately 5-10 business days and you will receive a confirmation email once completed"

Not even joking but what's going on?
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4 REPLIES 4
WΞS
Active Level 5
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Yeah their system has a glitch and sent the emails in the wrong order. Same thing happened with me
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Mathsss
Active Level 6
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Did you received the final e-mail yet saying the trade in is completed?
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Others
Yes I did
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Mathsss
Active Level 6
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Ok still waiting on my side I received the 2nd e-mail saying they received the phone and it's gonna take up to 5-10 days on Feb 7th
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