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12-21-2020 07:33 AM in
OthersI have 3 Galaxy phones that I'm unable to update Play Store apps. I have the Galaxy Note 20 Ultra (One Ui 3.0), S 20 Ultra (One UI 3.0) and Note 10 Plus (One UI 2.1) all which provide the same error message: "Error Checking for Updates" I've completed complete resets for each and still receive the message. I've tried deleting cache, deleting my Google account, updating Play Store and every other online course of action possible. Please assist.
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12-21-2020 07:46 AM (Last edited 12-21-2020 07:50 AM ) in
OthersCausing this error could be couple things:
Do this on 1 phone first, any model is fine
- Press and hold Playstore app, click App info
- Click Storage
- Click clear data clear cache
Test playstore update again. If not working, try next step.
- Press and hold Playstore app, click App info
- Click 3 dots n top right
- Uninstall updates
Test playstore update again. If not working, try next step.
- Tell everyone in your home that you need to recycle router power
- Unplug your modem/router power for 10 seconds
- Plug power back on and wait for internet restore
Test playstore update again. If none of above suggestions work, will figure something else.
Note: try your playtore update on mobile data or other network connection as well, starbucks hotspot or tim hortons hotspot works too. If you have vpn or proxy settings on your internet connection, will also causing update problems.
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12-21-2020 08:51 AM in
OthersIn addition to Tallman's suggestions, you can also clear cache & data from Download Manager & Google play services. You could also remove your Google accounts from your phone & re-add them.
If everything else fails, you may want to try to factory reset, if you haven't already.
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10-02-2021 07:56 PM in
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10-03-2021 03:25 AM in
OthersHave you tried just Rebooting your phone?
Have you tried any of the other problem solving steps?
Sometimes, the issue isn't even with you, occasionally Google or your Internet connection are the problem.
But whenever you have any issue, the first step should always be the simplest.. Reboot.
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10-03-2021 07:33 PM in
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10-03-2021 08:03 PM in
OthersAs I understand it, you were able to update Play Store apps with Cell Data, but not using WiFi, is that correct?
Have you tried updating Play Store apps using a different WiFi network, for example Tim Horton's WiFi?
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10-03-2021 08:09 PM in
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10-03-2021 08:28 PM in
OthersWell from what I understand you to be saying, you have 3 did galaxy devices, none of which can update from the Play Store using WiFi?
If that's the case, then to me the obvious answer is, an issue with your WiFi at home.
