Original topic:

Hotmail emails just keep coming back

(Topic created on: 01-11-2024 06:11 PM)
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Members_QLhLjgy
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Hi, please help!

I keep deleting emails on my phone, then deleting the deleted emails and they keep coming back. 😑 

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I am in the same situation with my Z Flip 4. The best solution would be to log on to your personal computer, log in to your Hotmail/Outlook, GMail or whatever account you use to block those emails. On the mobile phone version of Hotmail/Outlook there is no available feature to allow permanent blocking of emails.
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Helenna
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Hi, If deleted emails keep reappearing on your device, try these steps:

1. *Sync Settings:* Check your email account's sync settings to ensure they are set up correctly. Go to Settings > Accounts and backup > Accounts > Your email account > Sync settings. Ensure that "Sync Email" is enabled.

2. *Clear Cache:* Clear the cache of your email app. Go to Settings > Apps > Email > Storage > Clear Cache. This can resolve potential issues with the app's data.

3. *Update App:* Ensure that your email app is updated to the latest version from the Google Play Store. Sometimes, updating the app can fix bugs and improve performance.

4. *Check Email Server Settings:* Verify that your email server settings are correct. Incorrect settings can lead to syncing issues. You may need to reconfigure your email account.

5. *Recreate Email Account:* Remove and re-add your email account on the device. This can refresh the connection and may resolve syncing problems.

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