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08-10-2020 09:46 PM (Last edited 08-10-2020 09:48 PM ) in
OthersMy Samsung M2885FW printer stopped printing PDFs from my laptop and also won't print anything from my android9 phone via wifi direct. How can I fix this? I can't access Samsung Easy Print, and the Samsung Experience app doesn't have these options and doesn't even recognize my printer. Thanks
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08-10-2020 10:48 PM (Last edited 08-10-2020 10:49 PM ) in
Othersp.s. I did manage to set up the printer's wifi, but it still won't print. A youtube tutorial says you have to hit a WPS button on the router as well as on the printer, but there's no such button on our router. Any ideas? Thanks
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08-11-2020 08:16 AM (Last edited 08-11-2020 09:45 AM ) in
OthersHi MaximeKL
Everything is explain here but sometime you need to use a printer cable for the installation when your router does'nt have a WPS button. Try reinstalling your printer with the new softwares and drivers on PC or install Samsung Mobile Print from Google Play Store on your Android device.
H P seems a problem in the link , replace beep by H P
HP was a bad word for Samsung

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08-11-2020 09:32 AM in
OthersHi MaxineKL,
Please follow the steps from the link shared by Cassidy. If you are still having any issues, Please visit HP website: www.support.hp.com to input the printer details (Model, Serial Number) and acquire a case number to talk to HP support by calling 1-855-709-2202. Samsung printer support is managed by HP now and they would help you further to fix the issue.
