Original topic:

How do I block a spam text from a non-valid number?

(Topic created on: 05-27-2019 12:47 PM)
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Keyres
Active Level 1
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I have been receiving a spam text from an email address 2x an hour for 3 days now. I'm using the texting app that came with my Samsung s9+ and I can't block the texts because it says it's "not a valid phone number". I tried asking support, and they just keep sending me a form-letter answer about unsyncing my email from SMS in the Samsung email app, but I never even set up the Samsung email app so that's obviously not going to help me.

I tried Googling it, and everything says to go to "Block Phrases" but that doesn't seem to exist anymore. 

Please help, I really don't want to have to download a different texting app. 
13 Comments
J2Mo
Active Level 1
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Samsung told me not their problem and I have to ask my carrier (Bell). I told them but Apple ALREADY does this. I'm ready for a new phone so ya, iPhone here I come! Samsung you are downright stupid for ignoring this for so long.
Nave8
Beginner Level 2
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Three (!!!) Years later - this problem still exist

Tyanneh
Beginner Level 4
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I've been using Huawei for a few years and decided to switch to Samsung this year. The problem with blocking messages from companies (that don't use specific phone numbers) still exists. In my previous Huawei phone you could just long tap on a message and choose "Block contact/sender" (don't remember exactly) option. It was extremely convenient and took around 3 seconds.

I actually want to block text messages from my carrier since they try to upsell their other services via text messages all the time.

Keyres, thanks for sharing a fix.

Although, it would be great if Samsung came up with an easier option to do that.

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1pavanb
Beginner Level 2
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Use Google Messages, Signal Messenger or Messenger by Meta.
These 3rd party messenger applications do a good job of filtering messages marked as spam.

Samsung doesn't seem to be keen on fixing this issue.

👍