Original topic:

My phone has the mobile installer app on it and idk how to remove it

(Topic created on: 02-12-2023 04:20 AM)
697 Views
js1987
Beginner Level 2
Options
Others
Mobile installer 
0 Likes
7 Comments
RedDogRabbit
Expert Level 5
Others

Are you located in the US, with an American Samsung device, and Sprint as your Carrier maybe? 

If so, the Mobile Installer app is a System App & you can't uninstall it, but you can disable it.

What is the model number of your device, as shown in Settings > About Phone? 

js1987
Beginner Level 2
Others
Its t mobile and I live in cana
0 Likes
RedDogRabbit
Expert Level 5
Others

Well it is a US device regardless & Mobile Installer is a system app which can not be Uninstalled. 

You have two choices:

  • Disable Mobile Installer with adb or an app disabler, ie: AdHell3. 
  • Flash the Canadian Firmware on your US device. 
js1987
Beginner Level 2
Others
Canada
0 Likes
sparkss
Beginner Level 2
Others
I lost all my contacts and I'd like to restore them how do I do that
0 Likes
KOTS21
Active Level 10
Others
You can try going into your Google account and see if you have any back up from previous phones
RedDogRabbit
Expert Level 5
Others

Open your Contacts & Click on the "hamburger menu" as seen in the first screen shot.

Screenshot_20230212_111928.jpg

Then Click on the area outlined by the Red box on the 2nd screen shot & verify that you are using the account which has your Contacts stored. Look for the account that has a number beside it.

Screenshot_20230212_112509.jpg

Select the account that has the number of Contacts associated with it.