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07-07-2023 02:09 PM in
OthersMy battery died in my smart tag as I tried to replace the battery but only get four beeps every time I put in a new battery. I tried three new batteries thinking maybe the batteries may be dead but all three were new (bought them today) I did all the reset instructions and still nothing. Also I couldn't find anything online about what the 4 beeps mean. Any ideas??
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07-07-2023 02:55 PM in
OthersIf you Open SmartThings and Click on the 3 Line menu > Click on "All Devices" and select the Smart Tag, you should be able to view the Smart Tag's battery level.
What do you see?
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07-07-2023 11:45 PM in
OthersThe original battery was dead, so when I couldnt get the smart tag to reconnect I followed the instructions to remove the tag from smart things, so I can't get in to check it.
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07-11-2023 12:13 AM in
OthersIf your smart tag beeps four times after replacing the battery and doesn't connect to your phone, it could indicate a few potential issues. Here are some troubleshooting steps you can try:
Check battery installation: Double-check that the battery is inserted correctly, with the positive (+) and negative (-) sides aligned properly. Improper battery installation can prevent the smart tag from functioning correctly.
Reset the smart tag: Some smart tags have a reset button or a specific reset procedure. Refer to the user manual or manufacturer's instructions to find out how to reset your smart tag go for it. Performing a reset can often resolve connectivity issues.
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09-20-2023 10:20 AM in
OthersSorry for the delayed response, I got frustrated and put it on the shelf for bit. No the steps did not work. Reset will not work. Press/hold the button for 5 seconds while putting the battery in gave the 4 beeps.
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10-31-2023 03:14 PM in
OthersI was having same problem.
1. Hold down button and insert battery.
2. Takes more than 5 seconds, more like 30 seconds.
I almost gave up but after 30seconds it came back alive and phone detected it.
