No order status or confirmation email

[swji1]

Hi.

Today, I ordered an Galaxy Flip 3 for the Mother's day gift. I chose PayBright as a payment method and received the confirmation email from PayBright as well.

However, I still received no confirmation email from Samsung after several hours. I also checked the order in the Samsung website but no success. 

Can anyone help me what is going on for my order?

Thank you! 

[RedDogRabbit]

Love ordering from Amazon. Almost instant confirmation of the order & delivery date..

Maybe Samsung should consider using Amazon's Ordering & Logistics...

Maybe there's a helpful TikTok video, Samsung's Order desk could view.. lol 😂 

[Helenna]

Hi, we apologize for the inconvinience casused to you.

We kindly request you to contact out Online Shopping Team by using the below link.

So that they will help you further with your order status. https://www.samsung.com/ca/support/contact/#onlinesupport

[swji1]

Never mind, I just received the mail!