Poor support registering device for " Find My Mobile"

[FinPuttz]

I wanted to set up Find My Mobile for 6 Samsung devices my family owns. 2 devices register on 1 account and show up in Find My Mobile, 3 show as registered in 2nd account but not in Find My Mobile, last cell can't register (already in system) so won't show in Find My Mobile. Spoke with 2 support agents, neither were helpful. Had to give up after trying everything they suggested and that I could think of or search on line. Not too surprising, technology companies rarely provide quality of good support. Shame. 

[RedDogRabbit]

Have a look at the link below, and also if you use Smart Things, you can use it to locate your family's devices as well. 

https://www.samsung.com/us/support/answer/ANS00089702/

 

[Nylah]

Hi, we would like to tell you that please follow the steps in the given link to register the device in "Find My Mobile"

https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-how-to-use-find-my-mobile/