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11-19-2024 01:28 PM in
Others- Mark as New
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11-19-2024 01:38 PM in
OthersWhat is the model number of your device, ie: SM-xxxxx?
What Region are you located in?
Random Reboots are often caused by incompatible software or settings.
With a Rooted device, if you "tweaked" the Kernel, that is a likely cause of Random Reboots.
If you're talking about Bug Reports sent to Samsung, and as you have an International variant, if you're in Canada, I don't they will help you at all.
You can get System Logs yourself & read them after a Random Reboot.
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11-19-2024 01:41 PM in
Othersvarient.
I am located in Canada
I have used smartpack to tweak the CPU clock speed before, but it's been on default for a while and the problems are still happening.
Could you tell me more about the system logs?
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11-19-2024 01:52 PM in
OthersSamsung Canada definitely isn't going to help you.
Here's a link on getting System Logs.
https://www.xda-developers.com/how-to-take-logs-android/
After your Note Reboots, does it behave normally?
It's possible that it could also be a hardware issue with the emmc?
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11-19-2024 02:31 PM in
OthersAfter the Note reboots, it behaves normally. If it was a hardware issue with the emmc, I'd think the phone would just not boot, similar to how dead ssds on computers work?
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11-19-2024 02:39 PM in
OthersThe reason I mentioned the emmc, is that I had a Rooted Note 4 several years ago, and it initially started with Random Reboots, but it ended up being the emmc was starting to fail.. eventually it wouldn't boot unless you put it in the freezer for an hour or so.. seriously, I am not joking about that.
Hopefully hardware isn't your issue.
XDA is probably a better place to discuss the issue than here.
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11-19-2024 01:42 PM in
Others- Mark as New
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11-19-2024 01:53 PM in
OthersAre you running Stock Rooted or a Custom Rom?
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11-19-2024 06:47 PM in
Others
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11-20-2024 05:52 AM in
OthersHi Possiblee,
We are good to see that you found the required information from RedDogRabbit. If you feel RedDogRabbit's suggestions helpful, please take time to accept the comment as a solution and help others with the same query.
Thank you RedDogRabbit.
