Original topic:

Samsung Soundbar (HW-T450) Mute & Volume Issues

(Topic created on: 08-25-2020 07:03 PM)
1165 Views
rtodd
Beginner Level 2
Options
Others

Hello,


I am having two separate issues with my Samsung Soundbar (HW-T450).

 

  1. I cannot mute the soundbar using my cable remote or my TV remote. When I press mute, the soundbar displays "Mute" for a second but does not ultimately mute the device. I used to be able to mute the device with any remote and it changed suddenly.
  2. When I adjust the volume of my soundbar with my cable remote or my TV remote, it adjusts in incraments of two when it goes above 10. For example, it will jump from 9 to 11 or from 13 to 11. 

Each of these issues works fine with the remote that comes with the soundbar, but I would like to not have to use it if I don't need to. The firmware for the device is up to date. The soundbar is connected via optical cable to a Samsung TV (UN58TU7000F running 1301).

 

 

0 Likes
1 Comment
Kinsley
Moderator
Moderator
Options
Others

Hi rtodd,

You can control the soundbar volume using the TV remote when they are either connected via Bluetooth or HDMI cable. Please setup this connection and check.

0 Likes