Smart lock --> Trusted devices

[Leeson]

Hello,

There were recently multiple complaints about "trusted devices " not showing up in "Smart lock" .

There is apparently an issue with android that is being fixed (or maybe not). 

However, there's a walk-around you can do to make it work by using "routines".

Bellow is a step-by-step guide.

Settings --> Modes and routines --> Routines --> (+) --> Bluetooth devices (tap device to select which device you want to keep the phone unlocked) --> connected --> done --> if you want to add more devices tap on (add condition) and repeat the previous steps --> lock screen --> keep your phone unlocked --> save.

[RedDogRabbit]

Less hassle, just enable "on body detection. 

 

[RedDogRabbit]

Try this:

• Go to Settings > Apps Search for Play Services > Scroll down to Storage & Clear Both Cache & Data for the app.
• Reboot. 

Trusted Devices are now shown again. 

It's not a Samsung issue, it's a Google Play Services issue. 

 

[Helenna]

Hi, just to confirm have you tried the above steps as suggested by the RedDogRabbit ?

[Jorgie1625]

I found how to fix the problem.

On your Galaxy phone go to settings then go to lock screen then click on extend unlock. And there it is! You're welcome on body and trusted devices

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