Original topic:

Update Schedule from Telus

(Topic created on: 10-24-2025 05:45 PM)
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Ray1
Expert Level 3
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Appears  that Telus forgot to inform Samsung that they were supposed to be updating some devices today😂🤣

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11 REPLIES 11
KOTS21
Expert Level 1
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Yup no update for flip 7 yet
Tarquin01
Active Level 2
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I find the updates happen a day later. At least that has been my experience.

Telus is publishing a schedule. Rogers took theirs down along with all the support databases so we can no longer look up solutions to problems 🙁
Ray1
Expert Level 3
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Possibly next week because updates don't normally come on weekends
RedDogRabbit
Expert Level 5
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Yeah most likely, the US just received the October Security Patch OTA for the S25 series. 

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Others
Why Telus has to inform Samsung for updates they can just released it like Google and Apple does....?
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RedDogRabbit
Expert Level 5
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I don't know if Samsung Canada has any interest in providing the information.. I also increasingly believe that Samsung's current Moderators may well be A.I. This is based on the interaction that I had a few weeks ago with Samsung Support.. it was via text, and at the end of the session, I was asked what I thought of the support from Samsung's A.I.!!!! I had absolutely no idea that I was "communicating" with A.I.

The answers we are seeing from Samsung's Moderator are far more comprehensive than ever, which is one of the reasons why I suspect that the answers might be A.I. generated..

Screenshot_20251027_073045_Messages.jpg

Urmi
Moderator
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Hi RedDogRabbit,

We sincerely apologize for any inconvenience caused. We would also like to clarify that the responses provided are not generated by artificial intelligence

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RedDogRabbit
Expert Level 5
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There's no inconvenience, and Samsung's Moderators have definitely made a step up, if the answers posted are not A.I. generated 👍🏻

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Ray1
Expert Level 3
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I was joking since none of the updates were available for the devices listed😂