Original topic:

Dex and Telus Optik Tv

(Topic created on: 04-06-2021 04:30 AM)
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dexterousdon
Beginner Level 2
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Samsung DeX
I use Dex on my lNote 20 Ultra with wired connection (HDMI & USB) to a IP67 Touch Screen monitor.  
When I try to open Telus Optik TV app I get message "Optik TV can't run in DEX, its designed for touch screen". Anyone know how to trick it to open, I've got a touch screen?
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3 Comments
Brando
Active Level 10
Samsung DeX
I think they designed the app to not run on external devices so people can't totally replace their cable service with the app by just showing it on a TV, or have two instances of cable. I dont think it actually has to do with it being a touch screen. I know alot of other cable services don't allow you to show content on external devices using their mobile app.
Cassidy
Expert Level 5
Samsung DeX

You can't use Dex for any tv, movies retransmissions .

Halston
Moderator
Moderator
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Samsung DeX

Hi dexterousdon,

Please visit the below link to know the details about the Samsung Dex and its connectivity.

https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-set-up-samsung-dex/

Thanks, Brando and Cassidy for providing the information.

 

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