dexterousdon
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04-06-2021 04:30 AM in
Samsung DeX
I use Dex on my lNote 20 Ultra with wired connection (HDMI & USB) to a IP67 Touch Screen monitor.
When I try to open Telus Optik TV app I get message "Optik TV can't run in DEX, its designed for touch screen". Anyone know how to trick it to open, I've got a touch screen?
3 Comments

Brando
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04-06-2021 04:51 AM (Last edited 04-06-2021 04:52 AM ) in
Samsung DeX
I think they designed the app to not run on external devices so people can't totally replace their cable service with the app by just showing it on a TV, or have two instances of cable. I dont think it actually has to do with it being a touch screen. I know alot of other cable services don't allow you to show content on external devices using their mobile app.
Cassidy
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04-06-2021 03:52 PM in
Samsung DeXYou can't use Dex for any tv, movies retransmissions .

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04-06-2021 11:25 PM in
Samsung DeXHi dexterousdon,
Please visit the below link to know the details about the Samsung Dex and its connectivity.
https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-set-up-samsung-dex/
Thanks, Brando and Cassidy for providing the information.
