Original topic:

Can't add Scotia visa to samsung wallet

(Topic created on: 05-23-2023 06:02 PM)
6157 Views
ericccc
Active Level 1
Options
Samsung Pay
I just got new Scotiabank visa card and try to add it on samsung wallet.
however it kept failed.
it kept say cardholder refuse it....**bleep**..???

anyone have same issue?
should I contact scotiabank???
27 Comments
Helenna
Moderator
Moderator
Options
Samsung Pay

Hi, it seems like there is an issue with the Scotia Bank, it's because the Financial Institution that determines whether they support Samsung Wallet.

Please contact the Scotiabank regarding the issue and keep us posted if your'e able to add the card in Samsung wallet.

Thank you.

MoeElnono
Active Level 4
Samsung Pay
Hello, I have Scotiabank cards(visa and Amex) added to Samsung wallet. Make sure you have the Scotiabank app installed and logged in, you have not done already. Good luck
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ericccc
Active Level 1
Samsung Pay
Of course I did install scotia app... but still same...
0 Likes
randy63A
Active Level 4
Samsung Pay
Call the bank and they will force it through. The bank blocks your samsung thinking its a fraud. Everytime you try to add the card it creates a token at the bank's end. They need to clear that before you try again. Do it with them on the phone. It happend to me with CIBC visa and they force it through after whitlisting my samsung. Hope this helps
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dan495326
Beginner Level 2
Samsung Pay
I just called scotiabank and they told me there's no way around the problem, it's a technicsl issue with scotiabank, that they are working on a solution but no timeline. They said it's been ongoing since March and effects Apple google and Samsung.

I call bs because I deleted my card on iPhone and was able to register it again right away.

If anyone hears anything else lemme know
CharmaineK
Active Level 5
Samsung Pay
Samsung Wallet doesn't accept Scotiabank Debit cards. It does accept Scotiabank Visa and all CIBC debit/Visa cards. If you want to use Scotiabank Debit then use Google Pay instead, it accepts all bank cards as well Visa cards.
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dan495326
Beginner Level 2
Samsung Pay
My comment above is in reference to a scotiabank visa credit card
EvopureEvo
Beginner Level 2
Samsung Pay
Really? I added my scotiabank visa debit to my samsung wallet. I was able to add and pay with it. But later when i tried to put my card onto my samsung galaxy watch(i think its the 2020 version.)

Then it was saying this card isnt supported by samsung wallet. Blah blah blah. Thing is i did add it to samsung wallet. Its just not adding to my watch.
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Chrisuoft
Active Level 1
Samsung Pay
Same issue, I called Scotia and they said it was a known issue and it would be fixed in a day or two. That was last week, and it still doesn't work.